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Service & Support

A primary goal of dr. schwab IT is to achieve greatest customer satisfaction. Highly skilled specialists and motivated service personnel is available at our headquarters in Germany and in US, for fast and flexible handling of every request.  To ensure personal availability and contact around the globe our service department is supported by a worldwide network of trained and certified service agents.

A well accepted special service of dr. schwab IT is provided by our in-house Sample Test Center.  Pre-production and finalized product samples of optical discs, solar cells and flat panels are cycling through in-depth analysis according to the specified requirements. With hundreds of detailed test-reports per year we support our customers to localize failure causes and to optimize their production processes.

We assist our customers with:

 

News
Personal News
Jürgen Sperfeldt new Board Member of MEDIA-TECH Association
Jürgen Sperfeldt elected as new Board Member and new vision of the MTA shared in Frankfurt meeting.
more-»
White Paper
Blu-ray Disc Inspection for Process Perfection
A field correlation study to optimize the BD manufacturing process for higher yield and better quality
more-»
Events
25 EU PVSEC Valencia, Spain 
25th European Photovoltaic Solar Energy Conference and Exhibition
Date: September 06-09, 2010
Venue: Feria Valencia, Valencia
Booth: Level 2, Hall 2, A45
REVIEW
MEDIA-TECH 2010 Global Expo and Summit
Once more dr. schwab IT arranged a Bavarian Party along with two lotteries for visitors and customers